Jeffrey is considered by many to be the top sales trainer and author in the world. He is one of my favorite people. His dozen books on sales and customer service are already classics. I've seen him speak half a dozen times and still laugh and learn through his presentation.
If you can't make the full weekend, there's a shorter seminar on Thursday Dec. 7 on his new book The Little Black Book of Connections. (I won't be at that one.)